Pixly support

Last updated: 25 September 2026

Operator: Benipar Corp s.r.o.

Questions about Pixly, a result, your account or a connected app? Write to us: a person reads every message.

Contact us

Email us, and if it is about a result, include the photo or the job: [email protected]

Pixly in ChatGPT, Claude and other AI apps

AI assistants connect to Pixly through its MCP server. You sign in with your Pixly account once, and each tool then uses the credits of your Pixly plan.

  • To connect: add Pixly in the app (in ChatGPT, from the Plugins directory), sign in and approve the connection.
  • To disconnect: open Settings on pixly.app, find Connected apps and press Disconnect. The app loses access straight away.
  • Setup guides for developers and AI tools: pixly.app/mcp and pixly.app/docs.

Credits and failed results

Every tool shows the credits it uses. If a generation fails, its credits come back on their own, straight away or within 24 hours. Billing and refunds are explained in the refund policy.

Your account and data

Your plan and credit balance are in Settings on pixly.app. What we do with your photos and account data is in the privacy policy.