Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account, including your email address and name. We also collect usage data such as images you upload for AI processing, style preferences, and generation metadata.

2. How We Use Your Information

• Process your images, videos, and 3D worlds using AI models
• Manage your account and subscription
• Process payments through Stripe
• Send you transactional emails (account confirmation, receipts)
• Improve and maintain our services

3. Image Processing

Images you upload are processed through third-party AI providers (including fal.ai and OpenAI) to generate redesigns, videos, and 3D worlds. Your original images and generated results are stored securely on Cloudflare R2. We do not use your images to train AI models.

4. Data Storage & Security

Your account data is stored in our Supabase database. Files are stored on Cloudflare R2. Payments are processed by Stripe — we do not store credit card numbers. We use HTTPS for all communications and token-based authentication to protect your account.

5. Third-Party Services

We use the following third-party providers:

• Stripe — payment processing
• Supabase — authentication and database
• Cloudflare R2 — file storage
• fal.ai — AI image and video generation
• OpenAI — AI image analysis
• Google — OAuth authentication

6. Your Rights

You can access, export, or delete your data at any time by contacting us. You can cancel your subscription at any time from the billing page. Upon cancellation, your account remains active until the end of the billing period.

7. Cookies

We use essential cookies for authentication and session preferences (such as your preferred language). We do not use tracking or advertising cookies.

8. Contact

If you have questions about this privacy policy, contact us at support@pixly.app